Today, more than 1.7 billion people worldwide use social networking sites. The social media phenomenon is influencing the enterprise landscape across data, technology, employees, and the public at large almost on a daily basis. As global organizations realize the power and pervasiveness of online dialogues, there is a persistent focus on using social media constructively as a communication vehicle to engage with internal and external stakeholders.
This industry report based on a survey that targeted individuals across Risk, Compliance, and Audit functions in multiple industries and geographies to understand how their organizations perceive the emerging field of social media risk management, and how they are addressing these risks. The report provides insights across the broad areas of Corporate Social Media Activity, Risk Management efforts of Organizations and Regulatory Oversight in governing social media usage.