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Effective Social Compliance Programs: Progressive Models and Data Management Strategies

Date: Tuesday November 13, 2012
Time: 8 am Pacific | 11 am Eastern
Duration: 1 hour

Now, more than ever, retailers, apparel chains, brands and consumer focused companies are faced with increasing number of requirements from their investors, internal and external stake holders to demonstrate the efficiency and effectiveness of their social compliance programs. Increasing allegations and incidents of labor law violations are an indication that organizations need to constantly improve their methodologies and capabilities to adapt to ongoing and varied supply chain challenges.

With multiple entities including suppliers, audit firms, NGOs, internal auditors collecting and managing data either in manual or siloed manner, the quality of data available is scattered and inconsistent. Also, collecting "Good Data" from audits, suppliers, compliance monitors or through shared platforms such as Sedex/BSCI/FFC, is a serious challenge as large number of suppliers still misrepresent their practices and feed in "Bad Data".

Organizations need to adopt comprehensive program models and data management strategies to measure social compliance risks, understand the impact of their efforts and report performance to stakeholders.

Join James McMichael, Vice President, Level Works Limited and Keri Dawson, Vice President of ComplianceOnline Advisory Services, MetricStream as they discuss various challenges that organizations are facing and provide their actionable suggestions. Key discussion points include:

  • Compliance models and evolving data expectations
  • Industry approaches to social compliance data management, importance of good data, managing skewed audit results
  • Avoiding supplier dishonesty and falsification of data
  • Using clean data to drive performance
  • Recommendations for creating a credible social compliance program

James McMichael - Vice President, Level Works Limited
Mr. McMichael is currently the Vice President of Level Works Limited, a progressive global services firm aimed at helping supply chain stakeholders (retailers, brands, vendors, licensees, and factories) improve labor conditions through corporate and work site engagement. He holds an undergraduate degree in environmental studies from UC's Bren School of Environmental Science & Management as well as an international MBA. Prior to joining Level Works in 2005, Mr. McMichael spent six years with Bureau VERITAS (BV) CPS. While at BV, he helped launch the Social Accountability division working with American and European brands/retailers to develop and implement international compliance monitoring programs. While based in Asia, Mr. McMichael also acted as a BV's global technical manager for labor compliance and has extensive experience working with multi-stakeholder and industry compliance initiatives such as SA8000, WRAP, ICTI, ETI, ICS, EICC, and the FLA.

Keri Dawson - Vice President of ComplianceOnline Advisory Services, MetricStream
As Vice President of ComplianceOnline Advisory Services, Ms. Dawson is responsible for leading the integration and continued growth of MetricStream’s cloud-based content and consulting services, with a focus on driving MetricStream’s next generation content and service portfolios across the ComplianceOnline business unit. Ms. Dawson was formerly a Director with KPMG and has over fifteen years of consulting experience in audit, risk, controls, and compliance. She was a leader in KPMG’s GRC technologies practice, and has been active in the governance, risk and compliance domain for over a decade. Ms. Dawson’s delivery portfolio includes system implementations, internal audit and regulatory compliance services, external audits and attestation services, IT strategy and risk assessments, and performance improvement projects. Ms. Dawson holds a Bachelor of Science in Environmental Science from the University of North Carolina - Chapel Hill. She is a Certified Information Systems Auditor (CISA) and a Project Management Professional (PMP).

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