Today, organizations are under tremendous pressure to focus on quality. Among the essential elements of a well-established Quality Management System (QMS) is non-conformance management or deviation handling which plays a key role in product quality assurance and continuous improvement.
Non-conformances can be challenging to manage, particularly across the supply chain where communication with suppliers is not often streamlined. However, if the non-conformances are not identified and corrected in time, they could result in costly customer complaints, regulatory penalties, and product recalls.
An end-to-end non-conformance management application can help overcome these challenges by providing the ability to effectively capture the causes of non-conformances, and facilitate actions to prevent their recurrence.