Case Management App
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The MetricStream Case Management App enables enterprises to simplify and standardize the entire process of capturing, investigating, resolving, and reporting cases.
- Consolidates case data from emails, hotlines, and other sources into a common database for enhanced visibility
- Streamlines and automates the management of various cases across the enterprise
- Provides the flexibility to define multiple, configurable workflows for various case types
- Advanced capabilities to link similar cases which help in identification of key areas of concern
- Helps gain real-time access to case data at the click of a button