Building an Integrated and Sustainable ERM Framework: A Case Study of DUBAL

Date: Wednesday, December 17, 2014 | Time: 8 am EST | 5 pm GST


Toby Shore
Corporate Treasurer and Chief Risk Officer 

Durgadutt Nedungadi
Vice President

In association with

Business operations are becoming increasingly complex. Multiple factors including - exponential growth and change in risks, regulations, globalization, distributed operations, processes, technologies are impacting organizations of all sizes. Managing this change and deriving meaningful information for decision making is a significant challenge for boards, executives, and GRC professionals. Many organizations continue to lag as risks are managed in disconnected silos without collaborating and sharing information. Without an integrated risk information architecture, organizations are challenged to build risk knowledge from scattered data points residing in silos.

Join this session, where experts from DUBAL, GRC 20/20 Research, and MetricStream discuss how DUBAL (an EGA Company) addressed the challenge of herding the silos of risk, and established a structured and systemic approach to risk management unified with clear visibility into the top risks affecting each business unit and the company overall. Recently, GRC 20/20 Research recognized DUBAL and MetricStream with the 2014 GRC Value Award in the category of Risk Management.

  • The challenges DUBAL faced
  • The solution: How DUBAL established a structured and systemic approach to risk management
    • How to enable a Risk Management Architecture for ERM and Beyond
    • Key components to consider and best practices to follow
  • Defining the technology infrastructure necessary to support a unified and sustainable ERM approach
  • Organizational benefits realized by DUBAL: by implementing a holistic, integrated, and optimized risk framework


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Speaker3Susan Palm
Vice President of Industry Solutions

As the VP of Industry Solutions, Ms. Palm is responsible for driving growth for MetricStream in specific industries including Financial Services. Ms. Palm comes to MetricStream with over 27 years as a practitioner in Governance and Risk Management. Most recently, as the Senior Vice President of Audit and Risk at Sterling Savings Bank, Ms. Palm was responsible for Audit, Compliance, Fraud, Credit Review and Enterprise Risk Management. She has also spent several years in consulting. Prior to that, Ms. Palm spent over two decades at Norwest and Wells Fargo where she served as the Senior Vice President of Enterprise Governance and Risk Management. She was actively engaged with the Board of Directors, Federal Reserve, the OCC, other regulatory bodies, and has led various National Operational Risk committees eg BITS Regulatory Overlap Reconciliation and the Basel ANPR. She is a regular speaker at several forums in Governance Risk and Compliance (GRC). Ms. Palm received her B.A. in Economics from Lawrence University, and graduated from the Stanford Graduate School of Business' Executive Program.

Speaker4Nisha Sharma
Senior Manager

Ms. Sharma leads the marketing efforts for Audit and Risk Management Solutions offerings within MetricStream. She has over 9 years of experience primarily in consulting and marketing and was associated with the tax consulting practice for one of the big 4 consulting firms and have been engaged with multiple Fortune 500 organizations in this capacity. She has a Bachelor of Commerce (Honors) from Delhi University.