In recent years, operational disruptions—from the 2024 Microsoft-CrowdStrike IT outage to past incidents like the WannaCry ransomware attack—have highlighted the growing need for organizations to prioritize operational resilience. As cyber threats and systemic risks increase, companies must not only react to crises but also build the capacity to anticipate, respond, and recover quickly with minimal damage. Operational resilience goes beyond traditional risk management by emphasizing proactive measures. With new global regulations and guidelines around operational resilience, organizations are urged to integrate risk management frameworks, quantify risks, understand their interconnections, and leverage technology like AI and automated assessments to enhance preparedness. By fostering a culture of risk awareness and aligning operational risk management (ORM) with broader business continuity strategies, organizations can better withstand and adapt to the inevitable disruptions of the future.
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