Panelists
Dr. Ariane Chapelle
Director
Chapelle Consulting
Dr. Chapelle, PhD, is an internationally recognized trainer and consultant in Operational Risk. Dr. Chapelle, is Honorary Reader at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk. In 2018, she designed for PRMIA, a Certificate of Learning and Practice in Advanced Operational Risk Management, that she delivers globally. Dr. Chapelle runs Chapelle Consulting, a training and consulting practice in risk management serving Tier 1 to Tier 3 financial organizations and international institutions, including central banks and UN agencies. Her Consulting received in 2019 the Risk.net Award of Outstanding Achievement on the Year in Operational Risk. Dr. Chapelle is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in Internal Audit, Credit risk and Investment risk. She has been active in operational risk management since 2000 and held positions of head of operational risk management at ING Group and Lloyds Banking Group. Her new textbook “Operational Risk Management: best practices in the financial services industry”, published by Wiley Finance Series in December 2018 has rapidly become the #1 best seller in the field.
Swapnil Srivastav
Manager
MetricStream
Ms. Srivastav comes with 10 years of experience in Risk management within the BFSI, and Manufacturing industries. She has worked on risk programs and strategies for multiple fortune 1000 companies. She is currently the Marketing Manager for MetricStream.
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Field of Study:
Management Advisory Services: 1 CPE Credit
Program Delivery Method: Online
Program Level: Intermediate
Advance Preparation/Program Prerequisites: None
In today’s digitalized and highly dynamic business environment, financial institutions face a growing number of operational risks. Many firms have had key business services disrupted due to IT downtime or unplanned outages which not only harm the bottom line, but also impact customers and the broader economy. Keeping these and other “known unknowns” in check requires a strong operational risk management program that can help organizations build resilience by proactively identifying non-financial risks, aligning them to critical business activities, and mitigating them in a timely manner.
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