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Field of Study:
Management Advisory Services: 1 CPE Credit
Program Delivery Method: Online
Program Level: Intermediate
Advance Preparation/Program Prerequisites: None
In today’s digitalized and highly dynamic business environment, financial institutions face a growing number of operational risks. Many firms have had key business services disrupted due to IT downtime or unplanned outages which not only harm the bottom line, but also impact customers and the broader economy. Keeping these and other “known unknowns” in check requires a strong operational risk management program that can help organizations build resilience by proactively identifying non-financial risks, aligning them to critical business activities, and mitigating them in a timely manner.
For more insights, join this webinar where our experts will discuss:
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*Attendees must attend minimum 50 minutes of live session and respond to all the poll questions.
"Strengthening Operational Resilience and Non-financial Risk Management" - This course is approved by NASBA (National Association of State Boards of Accountancy). The Live online webinar attendees* are eligible for 1 CPE credits upon completion of training.
Dr. Chapelle, PhD, is an internationally recognized trainer and consultant in Operational Risk. Dr. Chapelle, is Honorary Reader at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk. In 2018, she designed for PRMIA, a Certificate of Learning and Practice in Advanced Operational Risk Management, that she delivers globally. Dr. Chapelle runs Chapelle Consulting, a training and consulting practice in risk management serving Tier 1 to Tier 3 financial organizations and international institutions, including central banks and UN agencies. Her Consulting received in 2019 the Risk.net Award of Outstanding Achievement on the Year in Operational Risk. Dr. Chapelle is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in Internal Audit, Credit risk and Investment risk. She has been active in operational risk management since 2000 and held positions of head of operational risk management at ING Group and Lloyds Banking Group. Her new textbook “Operational Risk Management: best practices in the financial services industry”, published by Wiley Finance Series in December 2018 has rapidly become the #1 best seller in the field.
Ms. Srivastav comes with 10 years of experience in Risk management within the BFSI, and Manufacturing industries. She has worked on risk programs and strategies for multiple fortune 1000 companies. She is currently the Marketing Manager for MetricStream.
Mr. Kumar is a thought leader in the Governance, Risk and Compliance (GRC), and CRM domains. He has over 8 years of experience in building path breaking enterprise software in these areas. Mr. Kumar helps drive the product strategy for operational risk management and business continuity management from a product management point of view at MetricStream - The one stop place for any GRC solution. He has helped small to medium to large enterprises across industries and geographies with their operational risk management and business continuity management programs and technology implementations.
Ms. Delmar is the Vice President of GRC Solutions at MetricStream and is focused on the company's GRC market leadership. She has over 30 years of experience in Information Technology and Management, with a focus on Governance, Risk and Compliance over the past 10 years. Ms. Delmar is responsible for MetricStream's Customer Program for over 300 companies world-wide and drives MetricStream's GRC Journey Program which provides expertise in helping companies implement strategies and programs for governance, risk and compliance (GRC) solutions that add strategic value while delivering dramatic cost savings. Ms. Delmar has led start-ups and business units within system integration and outsourcing companies, and provided advisory services to F1000 on the implementation of GRC programs. She holds a B.Sc. (Honors) in Mathematics and Computer Science and an M.B.A. from Dalhousie University in Canada. She is also a Certified Management Consultant (CMC), Certified in Governance of Enterprise IT (CGEIT), and a Certified Information Security Manager (CISM).