Risk to Resilience: Strategies to Strengthen Operational Resilience in Your Financial Institution

Featuring Martin Froelick SVP at First Citizens Bank

Date: Thursday, Sept 21, 2023 | Time: 12:00 pm ET | 9:00 am PT



Martin Froelick
SVP, First Line Risk Manager, First Citizens Bank


Adriaan Boon Van Ostade
VP Customer Success, MetricStream

Sumith Sagar_200x200

Sumith Sagar
Associate Director Marketing, MetricStream

Natural disasters, geopolitical conflict, cyberattacks, and disruptions to supply chains are common external risks, but there are risks within your organization, too. Internal risks stemming from digital transformation, such as decentralization or adoption of new technology, strategic initiatives, etc. can also bring into question the stability of subunits and compliance with regional regulations. It’s essential to take a step back to assess and realign operational risk management strategies and determine where attention should be directed immediately for recovery action in case of a crisis.

Effective operational risk management coupled with strong governance has the potential to strengthen operational resilience while delivering advanced, forward-looking risk oversight and ensuring the business experiences little disruption. 


Join this webinar where our experts will discuss:

  • How to assess and prioritize potential crisis events or emerging risks
  • Incorporating operational resilience aspects into your current operational risk management program 
  • Key steps to implement an operational resilience program in line with different regulations across the globe
  • How technology can accelerate your organization’s journey toward operational resilience


In case you’re unable to catch the live webinar, please register to receive the recording which you can watch at your convenience.