Transforming Operational Risk with AI Without Triggering the Next Crisis

Date: Tuesday, July 28, 2026 | 8:00 am PT | 11:00 am ET | 4:00 pm UK Time

Speakers

Chase Grounds

Chase Grounds
Director of Operational Risk, Bank OZK

Sumith Sagar-2

Sumith Sagar
Associate Director, Product Marketing, MetricStream

AI is rapidly reshaping operational risk from RCSA and control testing to issue management and real-time monitoring. For risk functions built on manual, judgment-driven frameworks, this is a pivotal shift toward continuous, data-driven insight. But ungoverned AI can just as easily become a source of operational loss. This session examines how to capture AI's near-term wins while building the governance foundations for lasting transformation.

In this webinar, we will discuss:

  • Why traditional RCSAs have hit their ceiling and what AI-enabled operational risk promises

  • Near-term efficiency gains vs. the longer-term shift to probabilistic, quantitative risk measurement

  • When AI becomes the risk: governance gaps, model opacity, and automating flawed processes

  •  Hard questions for CROs: data readiness, talent gaps, and human-in-the-loop design

  • Where to begin: foundational data strategy and the road from pilot to scaled transformation


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