The Asia Pacific banking and financial services (BFS) industry has demonstrated remarkable resilience and perseverance in the past two years. The sudden onset of the COVID-19 pandemic and the subsequent lockdowns and resulting new ways of working have been a real-world test of their IT and cyber infrastructure, risk management programs, and operational resilience. It has also been a completely new paradigm for Governance, Risk, and Compliance (GRC) professionals who have had to deal with several new and evolving risks in the new normal.
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